Privacy Policy

1. Legal Framework

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, known as the General Data Protection Regulation — GDPR, Romanian Law No. 190/2018 regarding measures for the implementation of GDPR, and, where applicable, Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector, WTD Logistic S.R.L. has the obligation to process and manage personal data safely, lawfully, fairly and transparently.

2. Data Controller

The data controller is WTD Logistic S.R.L., with registered address at:

203 Matei Corvin Street
Mintia Village, Hunedoara County
Romania

3. Purpose of Data Collection

The purpose of collecting and processing personal data is to provide our services, process and deliver your orders, issue invoices and related documents, provide customer support, inform you about changes related to our services, and, where applicable and only with your consent, inform you about new products, offers or services.

4. Personal Data We May Process

The personal data we may process can include identification data, contact details, billing and delivery information, order history, payment-related information, communication data and technical data necessary for the operation and security of the website.

5. Providing Personal Data

You are not obliged to provide your personal data. However, certain data is necessary in order to complete an order, issue invoices, arrange delivery and provide customer support. Refusal to provide the necessary data may make it impossible for us to process your order or provide the requested services.

6. Legal Grounds for Processing

The legal grounds for processing your personal data may include the performance of a contract, compliance with legal obligations, our legitimate interest in operating and protecting our business, and your consent where required by law.

7. Use and Disclosure of Data

The information recorded is intended for use by WTD Logistic S.R.L. and by carefully selected service providers, such as courier companies, payment processors, IT service providers, accounting providers or public authorities, where required by law.

Your personal data is not published on the website and is not made public.

8. Transfer of Personal Data

Your personal data will not be sold to third parties. Personal data may be transferred to third parties only when necessary for fulfilling the purposes mentioned above, for complying with legal obligations, or where you have given your consent.

We do not intend to transfer your personal data outside the European Economic Area. If such a transfer becomes necessary, it will be carried out only in accordance with the safeguards provided by GDPR.

9. Data Retention

Your personal data will be kept only for as long as necessary to fulfil the purposes for which it was collected, or for the period required by applicable legal, accounting or tax obligations.

10. Your Rights

Under GDPR, you have the right to access your personal data, request rectification of inaccurate data, request deletion of your data, request restriction of processing, object to processing, request data portability, withdraw your consent where processing is based on consent, and lodge a complaint with the competent data protection authority.

11. Exercising Your Rights

To exercise these rights, you may send a written, dated and signed request by post to:

WTD Logistic S.R.L.
203 Matei Corvin Street
Mintia Village, Hunedoara County
Romania

If any of the personal data we hold about you is incorrect or incomplete, please inform us as soon as possible so that we can update it.